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Ordering Prescription Medication

Prescription Medication

Please note all orders for prescription medications will incur a $9.99 flat fee for express post shipping and cold chain medications will incur a $18.99 flat fee for express post shipping.

Refrigerated items (cold chain medications) are sent in insulated packaging with ice gel packs. Refrigerated items are dispatched on Monday and Tuesday only to ensure they reach their destination whilst still cold. We strongly recommend only sending refrigerated items to postcodes within the Australia Post Express Post next business day network.

The free shipping offer for orders over $99 does not apply to prescription medications. Please refer to our shipping policy for more information at

Follow this simple process to order prescription medications.

1. Have a valid prescription ready from a Veterinarian

2. Search for the prescribed medication on our website.

3. Upload a scanned copy or photograph of the prescription and follow the checkout process

  • If you're not sure what to order, please email us ( or call us on 1300 473 872.
  • If you are unable to upload the prescription, then please email ( a scanned copy or picture of the prescription.

4. Post the original prescription 

Please then post the original pen signed prescription to:

PetPA Pharmacy

Reply Paid 91355

Tweed Heads NSW 2485

Prescription Medications

Pet PA is not a pharmacy but facilitates the supply of prescription medications by an Australian registered pharmacist through our website. When purchasing prescription medication through PetPA Pharmacy online you know that:

  • All prescription medication supplied is sourced from Australian veterinary wholesalers and Australian registered pharmacists.
  • All prescription medication available is registered with the Australian Government (TGA or APVMA),
  • All medication supplied is processed and dispensed by Australian-registered pharmacists.

All prescription medication listed on the PetPA website is available for supply on acceptance of your order by the pharmacist and on receipt of the original prescription by the pharmacist. As PetPA cannot sell or supply prescription medication and is your agent in facilitating the supply by the pharmacist, the acceptance of your order and sale is by the pharmacist*.

*PetPA provides the price information of medicines as agent for PetPA Pharmacy Pty Ltd (ABN: 33 658 263 462) trading as Pet PA Pharmacy, 133 Wharf Street, Tweed Heads NSW 2485. Pharmacy Registration Number: PC1241648). All medication supplied on acceptance of your order by the pharmacist will be supplied by PetPA Pharmacy.